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SHIPPING

AUSTRALIAN SHIPPING

 

STANDARD SHIPPING

FREE on all Australian orders over $200 AUD

Standard delivery is $10 on all Australian orders under $200.

Delivered within 2 – 5 Business days.

All deliveries must be signed for upon arrival. If you are not present to sign, Australia Post will leave your parcel at the closest Australia Post Office. We unfortunately do not offer an "Authority To Leave" option.

EXPRESS SHIPPING

$15  1 - 2 Business days*

Customers should allow an additional two days for delivery to locations outside of metropolitan areas. To view Australia Post's anticipated delivery time frame for your location please click here.

Orders placed on a weekday will be processed within 24 hours of the next business day.

Orders placed on a weekend will be processed, where possible, the next business day. (in-stock items only). 

SOFINAS advise that you indicate your daytime address for delivery purposes. SOFINAS use Australian Registered Post whereby we can track any purchases easily and in a timely manner. Upon shipment, you will receive a shipment confirmation email with your tracking number.

*Delivery dates supplied by SOFINAS is a best estimate only and SOFINAS will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

To track your purchase, you can log in to Australia Post here and follow the prompts.

INTERNATIONAL SHIPPING

International orders are charged a flat rate of $33 worldwide

SOFINAS uses DHL Express for all international orders and will require a signature upon delivery.

Delivery timeframe 2 – 10 working days depending on your location.

F R E E shipping on all international orders when you spend over $500.

Upon shipment, you will receive a shipment confirmation email with your tracking number.

To track your purchase please click here and follow the prompts.

 

PLEASE NOTE: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, SOFINAS cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

For any further questions on shipping please email customercare@sofinas.com.au

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